FAQ for MSU Denver Students on Online Courses

Due to the impact of COVID-19, starting Monday, March 30, ALL 密歇根州立大学丹佛分校的课程要求在本学期剩下的时间里在线授课. 指导和学生支持将在本学期的剩余时间内以虚拟方式继续进行, with limited resources available on campus.  

Has MSU Denver moved classes online?   

从3月30日星期一开始，所有课程将在网上授课.Since each individual class is different, 如果您有任何问题或疑虑，请与您的导师和其他教职员工联系, and please check your University email frequently so 每门课都有最新的计划. 

Will physical labs be used? How will my lab/studio/体育/其他课程的教学活动，不能移动到网上受到影响?  

While each class is different, 在可能的情况下，教职员工正在探索使用模拟来替代面对面的实验室或学习活动. 教师和工作人员可以选择在他们各自的领域提供开放的实验室时间 when 校园是开放的，这意味着这不是必需的，但可能是一种选择. In this scenario, NO student will be required to come to campus for any course or lab session. If a department decides to utilize open labs, 密歇根州立大学丹佛分校和AHEC的代表将为这些空间启动独特的清洁协议.  

I am currently in an internship, clinical, or fieldwork course. How will the move to online delivery impact these courses?  

如果实习和实地实习地点开放，学生可以继续实习.  如果实习和实习地点关闭或限制学生实习生的工作, 学生应咨询他们的教师或学术课程的指导, 根据部门/学科认证机构的指导.   教师教育临床经验的学生已经收到了教育学院或文学院的单独通信, Arts, and Sciences.  密歇根州立大学丹佛分校从教室到职业中心随时准备为任何学生提供支持, 教师或社区成员对如何管理这些基于工作的学习/体验式学习机会有疑问.   

我从来没有上过在线课程，我觉得自己还没有做好成功的准备. What should I do?  

You are far from alone. 皇冠官网网站知道大约一半的在校生已经完成了密歇根州立大学丹佛分校的在线课程, which means half have not. Students new to online learning should visit 5zced52b.capitaltaxiedmonton.com/technology/onlineready/ to get acclimated.  Also, 请继续保持灵活和同情你的导师, like you, prefer in-person instruction. However, 皇冠官网网站希望确保您的学业进步，并帮助您在毕业后以最好的方式实现个人和职业目标.   

I only have a cell phone. Is that enough?  

It is likely that your cell phone will be enough. The training that faculty and staff has received is designed to move your course online in a way that all assignments and instruction can be done through a cell phone. 您可以通过浏览器上的学生中心或下载Blackboard应用程序访问Blackboard. 虽然一部手机可能就足够了，但使用笔记本电脑或平板电脑要容易得多.   

What if I don’t have a laptop or tablet…or wifi or wired access for that matter. Any suggestions?  

Even though you may not have wifi, you may be able to access wifi or a hotspot through your cellular plan. 那些计划允许他们的手机作为热点的人应该研究如何使用这个功能(也称为 wifi tethering), 它通过手机计划将他们的电脑或平板电脑连接到互联网上. 请注意，这可能需要额外的费用，所以一定要检查你的计划或联系你的手机供应商.  

Comcast is also offering 60 days of free internet to low-income customers who live in a Comcast service area. 查看康卡斯特的互联网必需品计划，了解更多信息，看看你是否符合资格.  

In addition, all Xfinity WiFi Hotspots are now open to everyone on “xfinitywifi.“如果你外出购买必需品，可以在城镇周围找到热点, and from your neighbors’ Home Hotspots. 非xfinity用户需要接受条款和条件才能访问网络，并在重新访问时重复quested to continue to receive free unlimited access. To find a hotspot, check the location map at wifi.xfinity.com or download the Xfinity WiFi Hotspots app from the App Store or Google Play. 

If you don’t have a personal device other than a cell phone, the hotspot option doesn’t work, and you’ve tried using your cell phone for class but it isn’t working, visit 5zced52b.capitaltaxiedmonton.com/technology/hardwareservices/ or call 303-352-7548 to request use of a loaned device. 请注意，这些资源是有限的，将提供给最需要的人.   

If you don’t have a personal device other than a cell phone, the hotspot option doesn’t work, and you’ve tried using your cell phone for class but it isn’t working, visit 5zced52b.capitaltaxiedmonton.com/technology/hardwareservices/ or call 303-352-7548 to request use of a loaned device. 请注意，这些资源是有限的，将提供给最需要的人.   

What is the best way to contact faculty and staff who support my classes, learning, and enrollment?  

访问办公室的网站，以最有效的方式预约或与代表取得联系. 工作人员将像往常一样通过电话和电子邮件联系，特定的办公室将在他们的网站上发布他们如何通过虚拟协作工具来支持学生，比如 Microsoft Teams. 

Will academic departments remain open? Will I be able to schedule office hours?  

建议你在参观校园之前与教职员工联系一下, as those that are working remotely may not be in their office. While academic departments will remain open for as long as 校园是开放的，虚拟办公时间也可以安排. Meetings can take place via phone calls, 微软团队或其他协作工具，用于实时音频/视频咨询. 

Will learning support services like Academic Advising, the Access Center, Supplemental Instruction, the Testing Center, the Tutoring Center, and the Writing Center remain open for in-person use?  

Academic Advising – Academic advisors will be available for remote advising. Students can schedule appointments online through the Student Hub by clicking on the “Get Advising” block, or email the appropriate contact number on the “How to Find My Advisor” sheet available here. 远程顾问接受培训，以多种方式为学生提供建议，包括通过电话, email and using virtual tools such as Teams.   

Access Center – 工作人员将远程解决问题并提供支持. 在另行通知之前，访问中心将不进行亲自预约. 要在办公室实际关闭时安排虚拟预约，请发送电子邮件 [email protected]. 请注意，他们也在访问中心网站上发布了资源: http://5zced52b.capitaltaxiedmonton.com/access/. 

Supplemental Instruction – 补充教学(SI)将继续支持相同的课程和 is 在3月30日之前提供协作小组学习SI课程. Students can view the online SI Session schedule by visiting the SI website. Students, faculty and staff should email questions to [email protected]. 

Testing Center – As all courses are now online, faculty will use ProctorU Auto at http://sites.capitaltaxiedmonton.com/etc/proctoring-and-authentication/ when proctoring is necessary.  

Tutoring Center – 辅导中心还提供在线辅导，24/7，免费，并与 TutorMe. 请注意，这项服务不是由密歇根州立大学丹佛分校的导师进行的. Students can access online tutoring by following the steps below: 

A) Login to Blackboard Learning via the Student Hub 

1. Under My Organizations, click on Learning Support Services 
2. 在“辅导中心”文件夹中，单击“在线辅导”链接 

For any additional questions and/or concerns, please visit the Tutoring Center’s website or email your inquiries to [email protected]. 

写作中心——写作中心将扩大现有的在线同步辅导，并将继续支持电话辅导.  Students can make appointments by visiting the Writing Center website. 

What is Microsoft Teams?  

Microsoft Teams or Teams是微软365套件中的一个协作工具，对所有密歇根州立大学丹佛分校的教师免费, students, and staff. In it, you can chat, share documents and links, place calls, and setup real time video meetings or classes. A more comprehensive guide to Teams for uses like creating a team, chat functionality, and scheduling meeting is available at http://5zced52b.capitaltaxiedmonton.com/technology/onlineready/teams/.